Excel at Digital Customer Service

By Stuart Sadler

Customer service has undergone a seismic shift. Gone are the days when a friendly phone call was enough to keep clients happy. Today, the battleground for customer loyalty spans tweets, chats, and emails. But don't worry-you're holding the key to mastering this new era of online customer support.
In these pages, you'll find the secrets to transforming your business into a customer service powerhouse. This is more than just a guide; it's your playbook for navigating modern customer interactions. Imagine turning every online interaction into an opportunity to win a customer for life, positioning your business as a beacon of exceptional service.
This book is packed with cutting-edge strategies, real-world tactics, and insider knowledge that will elevate your customer service. By the final chapter, you'll have an arsenal of practical skills to implement right away-from using social media to turn complainers into advocates, to leveraging AI for personalized service at scale, to mastering seamless omnichannel support.

• Format: Paperback
• Language: English
• ISBN: B0DY1NB3GM
• ISBN13: 9798311509336
• Release Date: February 2025
• Publisher: Independently Published
• Length: 38 Pages
• Weight: 0.21 lbs.
• Dimensions: 0.1" x 8.0" x 10.0"