
Conflict is everywhere-at work, at home, in our communities. Yet most people either avoid it entirely or let it escalate into something destructive. We've been conditioned to believe that mediating disputes is only for those who've undergone special training, leaving the rest...

Conflict is everywhere-at work, at home, in our communities. Yet most people either avoid it entirely or let it escalate into something destructive. We've been conditioned to believe that mediating disputes is only for those who've undergone special training, leaving the rest...