DK Essential Managers: The Essential Manager's Manual

by Robert Heller, Tim Hindle, ETC. TIM HINDLE ROBERT HELLER

Book Overview

In today's business arena, the ability to manage successfully is a prerequisite to any career path. The Essential Manager's Manual takes the mystery out of the art of management, offering clear,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0789435195
• ISBN13: 9780789435194
• Release Date: November 1998
• Publisher: DK Publishing (Dorling Kindersley)
• Length: 864 Pages
• Weight: 4.15 lbs.
• Dimensions: 2.1" x 6.3" x 8.5"

Customer Reviews

A Must Have for First time Sipervisors

This book is really a must have for first time Supervisors or Managers. Is is very simple, strait forward, and helpful with great illustrations. It is great for brush ups on some subjects that may not rise often. I always arm my management team with this book as well as Who Moved my Cheese.

Comprehensive!

Robert Heller is a leading authority on management consulting. he was the founding editor of Management Today. He is the author of many acclaimed and worldwide best-selling books including: The Naked Manager, Culture Shock, The Way to Win and The Complete Guide to Modern Management. If you want to eventually move into a management position or want to reevaluate yourself and see how you can improve on your management skills, then you might want to have a manual of manager's secrets close at hand. In today's fast-moving business world, organizations are constantly evolving. In an aggressively competitive marketplace, you will be expected to deliver better and better results. The most successful business managers will recognize the need to adapt and change and continually examine the way they work. By developing a wide range of skills and keeping those skills up to date, they will excel in their job. This guide covers the most important aspects of business life. It covers interpersonal and professional skills. The sections on communication, time management and dealing with stress, contain advice that is applicable to a conventional and unconventional office environment. In today's office, there is also a range of new technology which has revolutionized the working lives of millions of people around the world. You will find practical advice on all the key areas of business management. The book is fully illustrated and has annotated photographs, charts and flow diagrams. 1,200 quick-reference power tips (like: "Remember that honesty is not the best policy; it is the only policy") cover every management situation. There are checklists, points to remember and do's and don'ts. Case studies help to focus on real-life management problems. The section on matching an applicant to a job will be helpful to managers who do their own hiring. How do you handle hostility in the office? The sections on body language were right on. You will see pictures of various poses which will "betray" you. I love body language because it shows what people are really thinking. One thing I always remember was when a new manager comes into an existing team. If they act too controlling without first gaining respect, the team will rebel a bit. It is better to be relaxed, yet confident. This is the type of information you will find and it is very practical. While some managers may already know this information from personal experience, I simply can't imagine anyone would know everything in this comprehensive manual. I think everyone could take away many points which would make them more successful. As they say: "Avoid people and situations that tempt you to behave in ways you are not happy with. Hey, this book could be great for anyone! I also loved how they said: "You have the right to make genuine mistakes without feeling guilty. You have the right to refuse other people's excessive demands on your life." I don't know, maybe this isn't only for managers. I sounds li

Excellent Visuals

Great Book. The graphics and examples make it very interesting. The book is organized into 12 different topics. You can also get a small paperback for each of these topics individually. It becomes much easier to carry them around, but it turns out to be much more expensive...

A necessary reference for any Manager or Supervisor

This book covers most aspects of management and supervision. Even experienced leaders have weak areas and this book does a good job of helping you improve your overall management skills. For less experienced personnel, it provides a comprehensive look at eleven different management skill areas that are essential to good management. There may be better treatises on the individual subjects, but I've not found a better manual that covers this broad spectrum of management skills.The book layout is perfect for either quick scanning or in depth reading.

A Great Book

This book is an excellent choice for both the novice and experienced manager or supervisor. This large volume (864 pages) covers a broad range of topics that will help the seasoned manager refresh his or her memory and provide the beginner with a well-rounded set of skills. It is a well-written book which contains numerous color illustrations and graphics. It is, also an easy and enjoyable read and one of the best books that I have read on this subject. One of the most useful features of the book its organization. It is written in short sections so it that the chapters can be read as used as needed. The chapters are concise and could be used for a short training classes on a variety of topics.