Enterprise Process Mapping: Integrating Systems for Compliance and Business Excellence

by Charles G. Cobb

Many books on process mapping are oriented around a traditional manufacturing process control environment. The methodology and tools in this book are applicable to any company in any industry that is... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0873896432
• ISBN13: 9780873896436
• Release Date: January 2004
• Publisher: ASQ Quality Press
• Length: 1 Pages
• Weight: 0.75 lbs.

Customer Reviews

A High Level Intro Book on Process Mapping

This book dose a good job on describing what is enterprise process mapping and how companies can benefit from mapping their processes. However, I think the discussion on how to conduct process mapping still remains at a pretty high level. The notations used are not industry standard (I'd like to see a book using UML Activity Diagram 2.0) and the case studies presented are too sketchy (espaceally, the case about SOX compliance). It would be nice if the author can dedicate a chapter to a detailed case to show how to apply the introduced process mapping concepts and techniques. Overall, it is a neat book worth reading.

Just read Enterprise Process Mapping by Charles Cobb

This is an excellent book for those readers wishing to use process mapping to understand and improve business processes. The book is well organized and extremely informative. While it concentrates on the "how to" of process mapping it does so in the context of real business applications and is a natural successor to Charles's previous book From Quality to Business Excellence