Empowering Knowledge Workers: New Ways to Leverage Case Management

by Nathaniel Palmer, Keith D. Swenson, Steinar Carlsen

Empowering Knowledge WorkersNew Ways to Leverage Case ManagementAdaptive Case Management allows productivity improvements to be measured in both financial and non-financial terms, including reduced re-work, improved customer, and employee satisfaction. In part, by bringing areas of work previously "under the radar" when performed in purely ad hoc environments into greater visibility, Adaptive Case Management offers the ability to prioritize activities...

• Format: Paperback
• Language: English
• ISBN: 0984976477
• ISBN13: 9780984976478
• Release Date: December 2013
• Publisher: Future Strategies Incorporated
• Length: 224 Pages
• Weight: 0.87 lbs.
• Dimensions: 0.5" x 7.0" x 10.0"