
"This AMACOM classic problem solver will help first-line managers meet the growing demands of their work. It provides comprehensive answers, practical advice, proven procedures, and workable programs that can make supervising easier, more effective, and rewarding. Readers...

This classic problem-solver provides comprehensive answers, practical advice, proved procedures, and workable programs that can make the supervisor's job easier, more effective, and rewarding.

Covers the supervisor's role, the transition from worker, teamwork, employee selection, communication, leadership, discipline, performance appraisals, employee counseling, and time management.