Effective Communication: The Most Important Management Tool of All

by John Adair

Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. Do you hear what people are really saying? You can... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0330347861
• ISBN13: 9780330347860
• Release Date: January 1997
• Publisher: MacMillan UK
• Length: 272 Pages