Effective Communication: The Most Important Management Skill of All (Most Important Management Tool of All)

By John Adair

Book Overview

Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. Do you hear what people are really saying? You can... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0330504266
• ISBN13: 9780330504263
• Release Date: August 2009
• Publisher: Pan Books
• Length: 272 Pages
• Weight: 0.45 lbs.
• Dimensions: 7.6" x 0.6" x 5.1"