Effective Client Management in Professional Services: How to Build Successful Client Relationships

By Jack Berkovi

Book Overview

Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format has exercises and tools which can help to establis

• Format: Paperback
• Language: English
• ISBN: 1032836946
• ISBN13: 9781032836942
• Release Date: June 2024
• Publisher: Routledge
• Length: 376 Pages
• Weight: 1.32 lbs.
• Dimensions: 0.8" x 6.7" x 9.6"