E-Support: How Cisco Systems Saves Millions While Improving Customer Support

By Andrew Connan

Learn how the eSupport system at Cisco works and can help an organization save money This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 158720052X
• ISBN13: 9781587200526
• Release Date: August 2002
• Publisher: Cisco Press
• Length: 200 Pages
• Weight: 0.78 lbs.
• Dimensions: 0.5" x 7.0" x 9.0"