E-Services: Opportunities and Threats - Journal of Value Chain Management, Vol. 1, No. 1/2 (Special Issue)

The volume presents the best papers of the special issue 'E-Services' of the Journal of Value Chain Management. A group of well-known authors from around the world discuss the state-of-the-art of the research and development in various aspects of 'E-Services' including E-Commerce, international aspects of electronic services, growth through E-Services, satisfaction and loyalty in electronic markets, and service engineering.

• Format: Paperback
• Language: English
• ISBN: 3835008013
• ISBN13: 9783835008014
• Release Date: May 2007
• Publisher: Deutscher Universitatsverlag
• Length: 203 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.6" x 5.8" x 8.2"