Driving Loyalty: Turning Every Customer and Employee Into a Raving Fan for Your Brand

by Kirk Kazanjian

Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line. In order... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0385346948
• ISBN13: 9780385346948
• Release Date: April 2013
• Publisher: Crown Business
• Length: 257 Pages
• Weight: 0.95 lbs.
• Dimensions: 1.0" x 5.9" x 9.4"