Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs

By Markus Gross

Seminar paper from the year 2010 in the subject Business economics - Offline Marketing and Online Marketing, grade: 1,0, Prifysgol Cymru University of Wales, course: Research Methods, language: English, abstract: This assignment requires you to develop a research proposal for a piece of extended academic research suitable for undertaking as dissertation part for your masters degree. You are to produce a research proposal, which addresses the following areas: - your background information (details), including justification of your experience to undertake the research (or a plan of how you would achieve the necessary experience in advance of the project commencing) - research question and clearly defined research aims - a critical literature review that contextualizes the proposed work in existing theory, and a written bibliography - identification of the tasks necessary to complete the work; including for each task: outline of the task, proposed start date, proposed end date, estimated 'effort' in hours, and expected deliverable(s). Note - assume a total maximum of six months to complete the research from start to finish. - an overview of the methodology (strategy and methods) that would be used to complete the research project

• Format: Paperback
• Language: English
• ISBN: 3640820606
• ISBN13: 9783640820603
• Release Date: December 2011
• Publisher: Grin Verlag
• Length: 24 Pages
• Weight: 0.09 lbs.
• Dimensions: 0.1" x 5.8" x 8.3"