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Digitisation of complaints management
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Digitisation of complaints management 6209869165 Book Cover

Digitisation of complaints management

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Edition Description

This thesis examines the digitalisation of complaints management using CAQ systems in a medium-sized industrial company. The first part of the thesis covers the theory of quality management, focusing in particular on complaints management, corrective action management and supplier...

Edition Details
Format:Paperback
Language:English
ISBN:6209869165
Format: Paperback
Condition:
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55.21
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List Price: $57.00
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