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Paperback Digitalisation of points of sale, a phenomenon impacting on loyalty? Book

ISBN: 6205826917

ISBN13: 9786205826911

Digitalisation of points of sale, a phenomenon impacting on loyalty?

Tomorrow's commercial world looks set to become increasingly complex and open! Today's retail players must anticipate and rethink the entire retail process to ensure consistency between their online and offline distribution channels. Indeed, the border between physical and e-commerce is disappearing and we are witnessing the advent of a new era: that of "connected" commerce. Physical and virtual shops are increasingly interdependent and connected to the outside world. This thesis focuses on the digitalisation of the point of sale.

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Format: Paperback

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