Digital CRM: Strategies and Emerging Trends: Building Customer Relationship in the Digital Era

By Marco Bardicchia

Are you getting ready to start a small business but do not know how to get started? Are you thinking about turning around the ways that you engage with your current small business because your sales have been less than profitable? If so, then keep reading... CRM could be the answer for you We live in a world where 80% of small businesses fail within the first year and a half of being opened. That is a terrible statistic - it is one that should leave you working as hard as you can to make sure that your business will be a survivor, and the best way that you can do exactly that is to figure out what you can do to maximize your profits. The easiest way is to make sure that you manage your relationship with your customers to the best of your ability. Times have changed - you cannot just put some ads on television or in the newspaper and expect to profit anymore. Rather, you will be forced to make decisions about online marketing, about being able to create products that are competitive and compelling at the same time and more. Running a business and making quality products is not always easy - but it is important, and because of that, you need to get started as soon as possible in learning everything that you can. Customer Relationship Management, commonly shortened to CRM, is one way that you can do just that. With CRM, you focus on managing those relationships with your customers to ensure that you retain them. After all, it is far cheaper to retain customers than it is to find new ones elsewhere and for that reason, it is more important to make sure that the process of using your business or products is as seamless as possible, and this book is here to teach you to do exactly that. _ Key topics: Marketing CRM, Digital Marketing, Customer Relationship Management, CRM, Digital Trends, Growth Hacking

• Format: Paperback
• Language: English
• ISBN: B08B7DJFWG
• ISBN13: 9798645574802
• Release Date: June 2020
• Publisher: Independently Published
• Length: 108 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.3" x 5.0" x 8.0"