You were trained to save a life. Were you ever trained to break the news?
Nobody signs you off for telling a family their father has died; yet you will do it, and a thousand other hard conversations, far more often than any procedure. This book treats them as what they are: a core clinical skill that can be learned.
Across nineteen chapters, Difficult Conversations in Clinical Practice blends real-feeling clinical stories with ready-to-use tools: the BRIDGE framework and the proven methods that live inside it (SPIKES, NURSE, VALUE, Calgary-Cambridge), word-for-word scripts, decision trees, pocket cards and "what not to say" contrasts; for breaking bad news, consent and capacity, end-of-life care, medical error and candour, safeguarding, de-escalation and telemedicine.
Grounded in current UK law and professional standards, and written for the whole team: doctors, nurses, paramedics, pharmacists, physician associates and students.
The conversation is the procedure. This book teaches you to perform it, with clarity, compassion and confidence.