Developing Assertiveness

by Anni Townend

Developing Assertiveness is written to help managers learn how to develop assertiveness in themselves and others at work. Designed in an attractive workbook format, the book provides a step-by-step, structured approach to help readers assess and develop their own assertiveness. The first part of the workbook contains a self-perception questionnaire for the reader to complete. There are descriptions of typical non-assertive behaviours: passive, manipulative,...

• Format: Hardcover
• Language: English
• ISBN: 0415044642
• ISBN13: 9780415044646
• Release Date: January 1991
• Publisher: Routledge
• Length: 144 Pages