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Designing Service Machines: Translating Princip...
Edition Description
This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended benefit to the customer and the...
Edition Details
Format:Hardcover
Language:English
ISBN:9811309167
Format: Hardcover
Condition:
$
54.99
50 Available
Designing Service Machines: Translating Princip...
Edition Description
This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended benefit to the customer and the...
Edition Details
Format:Paperback
Language:English
ISBN:9811345325
Format: Paperback
Condition:
$
54.99
50 Available
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