Ace your dental front desk interview-fast. This focused playbook gives you exactly what hiring managers want to hear: calm, structured answers and real-world judgment.
Inside you'll get:
150 interview questions with polished model answers30 scenario walkthroughs (late arrivals, emergencies, billing concerns)Phone scripts for new patients, price shoppers, emergencies, and moreScheduling and triage basics that keep providers on timeInsurance in plain English (deductibles, frequencies, waiting periods)HIPAA-aware documentation and privacy scriptsYou'll walk in ready to set expectations, protect buffers, explain estimates safely, and close the loop-every time.
Includes bonus downloads: printable call scripts, insurance verification checklist, a 1-page interview game plan, and templates.
About the author
Casey Morgan writes practical playbooks for patient-facing roles. Clear scripts, smart scheduling, privacy-minded documentation-so busy days run on time and patients feel cared for.