Lok delves into the methods e-marketers can employ to succeed in e-commerce. He emphasizes the importance of understanding internal and external factors influencing e-commerce success and the need for attractive website design strategies to draw consumers . This aligns with Amazon's approach of continuously optimizing its platform for user experience and product accessibility.
Furthermore, my view discusses the critical factors that shift consumer behavior from traditional in-store shopping to online buying, including teaching online consumer adoption strategies and leveraging social networks and media for promotion 2]. Amazon has historically excelled in these areas, from simplifying the online purchase process to utilizing customer reviews and recommendations as social proof.