Delivery Customer Experience Management

By N.Gladson Nwokah

This researched book on delivery customer experience management in the UK and Nigeria aviation. The author refined the initial instrument of Woodcock et al(2008) in the UK public sector and used it to... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3659139521
• ISBN13: 9783659139529
• Release Date: June 2012
• Publisher: LAP Lambert Academic Publishing
• Length: 148 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"