Delighting Customers: How to Build a Customer-Driven Organization

By T Samler and P Donovan

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Both are striving to become world class in markets where technology is... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9401045283
• ISBN13: 9789401045285
• Release Date: November 2012
• Publisher: Springer
• Length: 243 Pages
• Weight: 0.82 lbs.
• Dimensions: 0.6" x 6.1" x 9.2"