Decoding Customer Engagement in the Sports Industry: A Focus on Brand Loyalty and Customer Satisfaction

By Rajakrishnan Manivel, Mohanalakshmi R R, Vinisha S

In today's competitive market, fostering strong customer engagement is crucial for building brand loyalty and ensuring customer satisfaction. Customers' Satisfaction Towards Sports Wears and Decoding Customer Engagement in the Sports Shoe Industry: A Focus on Brand Loyalty and Customer Satisfaction go through the strategies and practices that top brands use to connect with their consumers on a deeper level. This insightful book explores the various factors that influence customer loyalty, from innovative marketing campaigns and exceptional product quality to personalized customer experiences and effective use of social media. It examines previously conducted studies. Readers will discover the importance of creating emotional connections with customers, the role of customer feedback in shaping brand strategies, and the significance of delivering consistent value. The book also addresses the challenges and opportunities presented by digital transformation in the industry, highlighting how brands can leverage technology to enhance customer interactions and build lasting relationships. This review article series provides valuable insights and highlights the research gap for future researchers.

• Format: Paperback
• Language: English
• ISBN: 9999318339
• ISBN13: 9789999318334
• Release Date: May 2024
• Publisher: Eliva Press
• Length: 54 Pages
• Weight: 0.19 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"