Dealing with Difficult Staff in the Nhs

By Robin Gourlay

Health care managers have to deal with people at all levels, often in difficult situations. This book provides the practical advice needed to deal with difficult staff. It contains checklists and worksheets; suggestions for dealing with various types of role-related problems; and methods to tackle problems by prevention rather than by cure.

• Format: Paperback
• Language: English
• ISBN: 0335205895
• ISBN13: 9780335205899
• Release Date: January 1998
• Publisher: Open University Press
• Length: 158 Pages
• Weight: 0.42 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"