Dealing With Difficult People (Results-Driven Manager, The)

Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. Most of the articles include

• Format: Paperback
• Language: English
• ISBN: 1591396344
• ISBN13: 9781591396345
• Release Date: December 2004
• Publisher: Harvard Business Press
• Length: 140 Pages
• Weight: 0.48 lbs.
• Dimensions: 8.8" x 0.8" x 5.5"