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Dealing with Difficult People
Edition Description
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments?...
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Format:Paperback
Language:English
ISBN:1633696081
Format: Paperback
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Dealing with Difficult People (HBR Emotional In...
Edition Description
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're dif
Edition Details
Format:Hardcover
Language:English
ISBN:1633696103
Format: Hardcover
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27.36
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lidando com pessoas dificeis [Portuguese_brazilian]
Edition Details
Format:Paperback
Language:Portuguese_brazilian
ISBN:853522338X
Format: Paperback
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