Dangerous Customer Service: Dangerously Great Customer Service...How to Achieve It and Maintain It

By Various and Who's Who

"Dangerous Customer Service" provides real help for real people in the real world. This book guides managers through the realities and practicalities of great customer service. "Dangerous Customer... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1408125021
• ISBN13: 9781408125021
• Release Date: January 2012
• Publisher: A&C Black
• Length: 192 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.5" x 5.0" x 7.7"