Customers Mean Business: How World-class Companies Build Relationships That Last

By James A. Unruh

Here is the gold mined from interviews with people from companies known worldwide for their dedication to customers. With this wealth of experience, amplified by their information management work with... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0201590433
• ISBN13: 9780201590432
• Release Date: September 1996
• Publisher: Basic Books
• Length: 224 Pages
• Weight: 1.05 lbs.
• Dimensions: 9.5" x 1.0" x 6.3"