Customer Service Zoo: Create Customers for Liie-and a LIfe for Yourself

By Catherine DeVrye

An A-Z parable, of a frustrated father's visit to the zoo with his daughter. Using animal analogies, he comes up with 26 unique perspectives to deliver better customer service within his organisation. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0958011087
• ISBN13: 9780958011082
• Release Date: June 2013
• Publisher: Everest Press
• Length: 108 Pages
• Weight: 0.34 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"