Customer Service Training for Front Line Personnel

by Customer Service Training Institute

Frontline Personnel are the people who interact with our customers each and every day. They are our first line of contact and very often how they interact will be the difference between satisfying a customer or having them walk out the door. Training Front Line Personnel in Customer Service Techniques is critical to the continued success of any business. Making sure every person has the skills they need to provide the very best customer experience...

• Format: Paperback
• Language: English
• ISBN: 149098996X
• ISBN13: 9781490989969
• Release Date: July 2013
• Publisher: Createspace Independent Publishing Platform
• Length: 142 Pages
• Weight: 0.66 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"