Customer Service Rx: Customer Service Training

By Mark Lowe and Jake Franklin

This customer service training covers key skills and techniques needed for providing exceptional customer service, including effective communication, problem-solving, de-escalation, and technology use. Participants will learn through interactive activities and role-play scenarios to develop a customer service mindset and skillset that can improve customer satisfaction and retention.

• Format: Paperback
• Language: English
• ISBN: B0BYBNCZ66
• ISBN13: 9798387012310
• Release Date: March 2023
• Publisher: Independently Published
• Length: 54 Pages
• Weight: 0.33 lbs.
• Dimensions: 0.1" x 8.5" x 11.0"