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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
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Customer Service Over the Phone: Techniques and... 1138412228 Book Cover

Customer Service Over the Phone: Techniques and...

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Edition Description

Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important scenario that a customer service representative is likely to encounter and shows...

Edition Details
Format:Hardcover
Language:English
ISBN:1138412228
Format: Hardcover
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Customer Service Over the Phone 0936648686 Book Cover

Customer Service Over the Phone

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Format:Paperback
Language:English
ISBN:0936648686
Format: Paperback
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