Customer Service Operations: The Complete Guide

By Warren Blanding

A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814450040
• ISBN13: 9780814450048
• Release Date: January 1991
• Publisher: Amacom Books
• Length: 350 Pages
• Weight: 2.20 lbs.
• Dimensions: 10.5" x 1.5" x 7.5"