Customer Service: It's a leadership thing

By Mike McMillion and Mark McMillion

Everyone's a customer, several times a day. So why is the world filled with crappy customer service? Because it's a leadership problem and the world needs better leadership. This book covers the why, the principles, solutions, and tactics. Walk with the brothers McMillion as they explain how to create GREAT customer service that earns repeat business.

• Format: Paperback
• Language: English
• ISBN: 1980639825
• ISBN13: 9781980639824
• Release Date: March 2018
• Publisher: Independently Published
• Length: 44 Pages
• Weight: 0.15 lbs.
• Dimensions: 0.1" x 5.5" x 8.5"