Customer Retention and Relationship Management

By Frank Kojo Kuranchie

Ghanaian banking industry has undergone many changes in terms of service delivery with the aim of improving the quality of customer service. The past few years have also seen a phenomenal growth in... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3844318283
• ISBN13: 9783844318289
• Release Date: March 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 92 Pages
• Weight: 0.32 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"