Customer Relationship Management

Book Overview

Customer relationship management (CRM) techniques have become more and more significant globally due to changes in expectations from customers as well as changes in the personality of markets. This... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1632401312
• ISBN13: 9781632401311
• Release Date: March 2015
• Publisher: Clanrye International
• Length: 158 Pages
• Weight: 0.84 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"