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Customer Relationship Management Systems Handbook
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Customer Relationship Management Systems Handbo... 1138440493 Book Cover

Customer Relationship Management Systems Handbo...

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Edition Description

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each...

Edition Details
Format:Hardcover
Language:English
ISBN:1138440493
Format: Hardcover
Condition:
$
233.99
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