Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business

by Joseph A. Michelli

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It's that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli - the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz and Starbucks - was so impressed by...

• Format: Paperback
• Language: English
• ISBN: 1922611875
• ISBN13: 9781922611871
• Release Date: September 2023
• Publisher: Major Street Publishing
• Length: 192 Pages