Every year, businesses lose 1 of 4 of their customers, which is a whopping 25% of their customer base! This recurring 'headache' increases the cost of acquiring new customers and plunges the revenue made for the year. Of course, that includes your business too! This book is written for business owners who are too busy to read or hate to read to help them stop the 'leak', save costs and make more money in half the time.
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