Customer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back

By Lior Arussy

Book Overview

In writing Customer Experience Strategy, I worked to combine a complete strategic and executional blueprint with an easily accessed reference book. My goal is to allow you to find practical guidance... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0578047578
• ISBN13: 9780578047577
• Release Date: February 2010
• Publisher: Strativity Group, Inc.
• Length: 350 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.9" x 6.0" x 9.0"