Customer Experience Management

By Brooke R. Envick

Customer Experience Management (CXM) is a fairly straight forward and simple, yet comprehensive means of auditing your customer's entire experience. It is a process that addresses the full spectrum of... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1512144045
• ISBN13: 9781512144048
• Release Date: May 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 26 Pages
• Weight: 0.24 lbs.
• Dimensions: 0.1" x 8.5" x 11.0"