Customer Experience Management for Water Utilities

By Peter Prevos

Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-Dominant Logic, a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1780408668
• ISBN13: 9781780408668
• Release Date: October 2017
• Publisher: IWA Publishing (Intl Water Assoc)
• Length: 220 Pages
• Weight: 0.69 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"