Customer Experience Innovation: How to Get a Lasting Market Edge

by Robert Dew

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.

• Format: Hardcover
• Language: English
• ISBN: 1787547876
• ISBN13: 9781787547872
• Release Date: August 2018
• Publisher: Emerald Publishing Limited
• Length: 232 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.1" x 9.1"