The C.R.M. Pocketbook

by David Turner and David Alexander

Book Overview

Meeting the right customers' needs profitably is busnesses' biggest challenge. With customer choice wider now that it has ever been, not least because of the emergence of the World Wide Web and other... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1870471970
• ISBN13: 9781870471978
• Release Date: January 2001
• Publisher: Management Pocketbooks
• Length: 115 Pages