Critical Incident Management: A Complete Response Guide, Second Edition

By Thomas T. Gillespie, Vincent Faggiano, John McNall

Book Overview

Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies efficiently and effectively, this volume provides proven methodologies applicable to a host of public and private sector scenarios. Topics include the phases of a critical incident response and stabilizing the scene, leadership style and techniques required to manage a critical incident successfully, guidelines for responding to hazardous materials and weapons of mass destruction incidents, stress management, business continuity in the face of a crisis, and the roles of high-level personnel in setting policy and direction for the response and recovery efforts.

• Format: Hardcover
• Language: English
• ISBN: 1439874549
• ISBN13: 9781439874547
• Release Date: November 2011
• Publisher: CRC Press
• Length: 248 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.8" x 6.4" x 9.2"