Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)

By Lloyd C. Finch

Book Overview

Master the skills needed to face the challenges of a Customer Service Representative position. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1560525789
• ISBN13: 9781560525783
• Release Date: August 2000
• Publisher: Crisp Pub Inc
• Length: 122 Pages
• Weight: 1.10 lbs.
• Dimensions: 10.0" x 0.3" x 8.3"