Creating Quality: Concepts, Systems, Strategies, and Tools (MCGRAW HILL SERIES IN INDUSTRIAL ENGINEERING AND MANAGEMENT SCIENCE)

By William J. Kolarik

This text on quality control emphasizes the pre-process level design and analysis activity, covering the full range of diagnostic and experimental tools and including fundamentals of probability and statistics, TQM and Quality Function Deployment.

• Format: Hardcover
• Language: English
• ISBN: 0070352178
• ISBN13: 9780070352179
• Release Date: January 1995
• Publisher: McGraw-Hill College
• Length: 924 Pages
• Weight: 3.55 lbs.
• Dimensions: 9.5" x 1.5" x 7.5"

Customer Reviews

old book but good one

this is a good book. cover a lot quality tools. some tools need to update.

Excelent text book for quality -related courses

Kolarik's "Cretating Quality" integrates all themes related to quality management/engineering. I've used this versatile book in graduate courses of engineering and business. Perhaps some topics like quality leadershis and some other themes related to quality philosophies are not stressed, buy those can be easily suplemented with other readings. Try this book.. it's a must for quality professionals.