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Paperback Creating Consumer Loyalty in Healthcare (Management Series) Book

ISBN: 1567931081

ISBN13: 9781567931082

Creating Consumer Loyalty in Healthcare (Management Series)

Move beyond the conventional techniques of measuring patient satisfaction and developing quality improvement plans. Learn how to not only develop consumer loyalty but how to "mine" it-encourage loyal... This description may be from another edition of this product.

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Format: Paperback

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