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Creating a Customer Experience-Centric Startup:...
Edition Description
1. Introduction.- 2. Concept, Relevance and Management of CX.- 3. Starting a Start-Up.- 4. Understanding The Outside World: Customers & The Surrounding Environment.- 5. Outside-In: Defining the CX-Centric Business DNA-The Why, How, and What of a Start-Up.- 6. Inside-Out: Testing,...
Edition Details
Format:Hardcover
Language:English
ISBN:3030924572
Format: Hardcover
Condition:
$
32.33
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Creating a Customer Experience-Centric Startup:...
Edition Description
This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of...
Edition Details
Format:Paperback
Language:English
ISBN:3030924602
Format: Paperback
Condition:
$
32.33
Save $12.66!
List Price: $44.99
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